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Here’s a piece of interview advice that you’ve never heard: speak less, listen more. I have interviewed many people in my career, and I would like to share something with you. Your interviewer is not only looking at how you answer questions but is also looking at how well you listen. I once interviewed someone […]

At the start of every presentation seminar, I ask these two questions: How many of you have been told following a presentation that you did a good job? (Almost everyone.) How many of you have been told following a presentation that you did a horrible job? (Almost no one.) Most of us have an inflated […]

Most of this is common sense, but we could all use a reminder now and again: 1. Don’t send emails when you are angry. Or drunk. Or drunk and angry. 2. Don’t draft an email with a recipient’s email address in the “To” field. You risk accidentally sending an incomplete–and possibly embarrassing–email. 3. Always proofread. […]

The single most important thing you can do to sound intelligent and well-prepared for an interview is practice. You’ve heard this before, but what does “practice” actually mean? Preparing for questions is an obvious tip, but most people make the mistake of preparing their answers only on paper or in their head. Many people do […]

We all use hand gestures to help us convey our thoughts without words: We can show that we’re doing fine with a thumbs-up. We can tell someone to speed up or slow down by waving our hands. We can demonstrate growth or decline by sliding our hands in an upward or downward direction. We can […]