Date of last update: 4/6/2023
Who we are
Our website address is: https://www.ovient.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
If you register an account with ovient.com, or if you request information via a contact form on this Website, the information you provide through that form will be shared with the site managers and our email processors as described below.
We use third-party software and services to handle the transmission of content submitted via our contact forms.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
What we share with others
We share information with third parties who help us provide our orders and store services to you.
Analytics
We use Google Analytics to help us understand the sources of visitors and users to our site and how those visitors and/or users use our site. Please see the Google Analytics privacy page for more information: https://policies.google.com/technologies/partner-sites
Web Host
We use WPEngine to host and manage the content and database we use use to provide the ovient.com website. For this reason, any data you provide to us is accessible by our host. For more details, please see the WPEngine Data Privacy Addendum here.
Podcast Host
We use Libsyn to host and distribute our podcast content, and we embed Libsyn audio players on the site to allow users and visitors to listen to the podcast content. For this reason, by playing or accessing podcast content via the embedded Libsyn player, Libsyn may track data about the playback of the content. For more details, please see the Libsyn Terms and Privacy Policy here.
Email Service
We use MailChimp to help us manage email communications with visitors who sign up for email communications and to help us manage email communications with our users. When signing up for email communications or registering as a user, some of our data will be passed to MailChimp, including your email address. Please see the MailChimp privacy policy for more details.
We use SendGrid to help us manage email requests submitted through our website. When contacting us via a form on our site, some data will be passed to SendGrid, including your email address and the content of your message. Please see the SendGrid data privacy policy for more details.
Anti-Spam Services
We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
Visitor comments may be checked through an automated spam detection service.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Site Managers can access: username / email address if you have registered with the site or sent us an email via the site.
Any additional information added in your User Profile can also be visible to the administrator(s).
Our contact information
You can contact us here:
Ovient, Inc.
440 N. Wolfe Rd.
Sunnyvale, CA 94085
650-294-8450
info [at] ovient.com